Small businesses owners can download a free app which logs customer contact details so they can be alerted if they have come into contact with anyone with COVID-19 symptoms.

New government guidelines, which come into place on Saturday, July 4, mean all hospitality venues must keep registers of any customers and visitors for 21 days to help track and trace coronavirus cases.

The visitor registration app, Twine, can be used by non-profit businesses to support their reopening plans. The app uses an online guestbook so business owners can log guests’ contact information, customers will also receive a QR code which they can scan on any return visits.

The app was designed by independent trust Power to Change, who aim to support community businesses in England.

Vidhya Alakeson, Chief Executive of Power to Change, said: “The coronavirus pandemic has been a very challenging time for all third sector organisations, and we know that many are facing real challenges as they prepare to welcome people back through their doors. Twine Visitor is a great, free tool to help community businesses start to reopen in a safe and measured way”

Settle Community Hub in North Yorkshire has already been using the platform. Sarah Wiltshire, Volunteer Co-ordinator at Settle, said: “We’ve been using Twine Visitor since late 2019. Now that the lockdown is easing, we are going to have the data capture already in place to record everyone who physically attends one of our services.

“It’s simple to use, it allows touch-free signing in for Covid-19 hygiene rules and we can pull the data off from a separate computer, so it’s perfect for handling track and trace needs. We would definitely recommend it if you’re looking to re-open soon.”

More information about the Twine app can be found here: